Did your ERP programme pay off?

You approved the business case. Now your board wants to know what came back. In three weeks you get a clear answer: what you have gained, where value is still leaking and what to fix first, in numbers your CFO will put their name to.

Talk about your programme

Why value stalls after go-live

The day after go-live, everyone moves on. The vendors report their own successes, the implementation partner starts the next project, and the business case goes back in the drawer. Yet the savings and revenue gains that justified the investment depend on things nobody owns any more: configuration that was never finished, old workarounds that survived, people who never learnt the new way of working.

In several hundred post-go-live reviews I led across Europe, 88% found value leaking in exactly these places. Nearly a third had no baseline to measure against.

What you walk away with

This is what your board sees each quarter:

Example board view: insurer (illustrative figures, quarters after go-live)

Board metricBaselineQ1Q2Q3Target Q8
Expense ratio31.0%30.9%30.6%30.4%28.0%
Premium per finance FTE (€m)4.54.64.85.06.0
Days to board pack151412128
Capacity freed for growth work (FTE)01.22.43.18

Example board view: industrial manufacturer (illustrative figures, quarters after go-live)

Board metricBaselineQ1Q2Q3Target Q8
Net Promoter Score+18+19+22+24+30
On time in full, first requested date82%83%86%88%93%
Operating cost as % of sales34.0%33.8%33.1%32.6%31.0%
Sales per finance head (€m)2.93.03.23.33.8
Inventory turnover3.63.63.84.04.5
Gross margin44.0%44.1%44.6%44.9%46.0%
Employee NPS+5+3+8+11+20

How we get there

  1. Agree what success meansWeek 1. We go back to your business case and strategy, talk to the people who own the results and shape the dashboard together. You decide the measures
  2. Establish where you standWeek 2. A short data request and a five-question pulse survey for users and managers. Where no baseline exists, we rebuild one and label it as such. You decide the baseline and how value is split between systems
  3. See what to fixWeek 3. The gaps, the ranked fixes and the board story, checked line by line before anything reaches you. You decide what goes to the board
  4. Keep it runningEach quarter, if you want it: refreshed numbers, movements explained, actions followed up, until your own team takes over.

Insight that stays with you

You are not buying a one-off report. The method behind every review comes from live ERP, HR and supply chain programmes across Europe, and the judgement on what really changed in yours is personalized, not automated.

What stays with you is a set of ready-built AI agents, running on Claude or LLM of your choosing and tailored to your targets, data and ways of working. They take in your system reports, refresh the board dashboard each quarter and flag where value is slipping, so your team can keep proving value without starting from scratch every time.

Who you will work with

You work with me directly. I'm Ognen Borozanov. For 15 years at Oracle in Europe I helped organisations build and prove the case for large system programmes, most recently as Head of Oracle Insight & Customer Strategy for the EU and UK. I created the post-go-live value review practice there and ran it with clients in financial services, manufacturing, retail and the public sector. Before that: strategy at ING, Siemens and Daimler, consulting at PwC.

Lorandite works only for the buyer, independent of any software vendor or implementation partner.

3 weeksto a board-ready answer
4 decisionsthat stay yours
Fixed priceagreed up front

Is this for you?

If two of these sound familiar, let's talk. I work in English, Dutch and German across the Benelux, the UK, Nordics and DACH. Implementation partners who want an independent value check for their clients are welcome too.

ognen@lorandite.ai